Billing Questions

Q. What kind of payments do you accept?
A. We accept all major credit cards (VISA, Mastercard, American Express and Discover) and checks. All accounts will be set to monthly automatic debit. 

Q. How do I obtain my invoices?
A. You may view your invoices within your billing control panel or contact our billing department at billing@radiusonline.com. Please contact us to retrieve your login information


Q. How do I renew a domain name?
A. If you purchased your domain name through CarCareCONNECT or Radius Online then your domain name will automatically renew as long as you pay your monthly invoices and have an updated billing information. To find out if you bought it through us, go to betterwhois.com and doing a domain name look up. Under the Registrar and Administration field you will see the contact information. If it's ENOM and has Radius Online's contact information then we bought it. If it's registered elsewhere, you will need to contact the administrator or Registar to renew your domain name.

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